Terms

A shipping fee will be calculated at the check out. 

Processing time usually takes 3 business days. Then it will depend on the shipping method you have selected. 

We do not ship internationally. We will ship on the territory of the USA only.

All our packages are carefully wrapped. Out packages do not to give any indication as to the contents inside.

We recommend you refuse any shipment that appears to be damaged or tampered with as the shipping insurance ends once signed for and/or delivered. When refused, the package(s) will return to us for inspection. If you have taken possession of a damaged or tampered package, please save all packaging and contact us within 24 hours for further instructions. Failure to notify us of damage or tampering within 24 hours from signature or delivery date may impact our ability to cover your claim.

We see very few delivery issues with our carriers, but sometimes delays do occur. In those situations, we appreciate your patience to wait a little longer for your package (at least 7 business days) before contacting us. Should the package not arrive, an investigation of the shipment is required before any order is reshipped or refunded. We may ask you to file a police report if it appears loss is due to theft or tampering. Your assistance speeds up the investigation and the sooner we complete it, the sooner we can resolve the missing order.

Supply and demand problems occasionally occur in our business. If the item you purchased happens to be out of stock, we will contact you with expected availability. If you are unwilling to wait for the purchased item, a full refund will be given. 

No, we will not ship to any P.O. Boxes. An actual physical address should be entered.

Packages we ship may not require a signature for delivery. If you want to ensure someone signs for your delivery, please pick priority shipping method.

No. All sales are final. Due to the handcrafted nature of our .999 fine silver pieces, purchases are non-refundable. We do not accept returns or exchanges unless an item arrives damaged or incorrect. Each piece is meticulously crafted and thoroughly inspected before shipment. We encourage you to review product details carefully prior to placing your order.

Our jewelry is made from .999 fine silver—a precious metal whose market value fluctuates daily. Because of this volatility, we cannot offer refunds once a transaction is completed. This policy supports fairness and sustainability for our small artisan business.

Each piece is made to order with care and precision. Because we work with .999 fine silver — a precious metal with daily market fluctuations — we cannot offer refunds based on buyer’s remorse or price changes.

Orders may be canceled within 2 hours of purchase. After that, we begin crafting your piece and cannot guarantee cancellation.

We do not offer resizing, but if your item needs repair due to a defect, please reach out and we’ll assess the situation individually.

We use certified 999 fine silver in all our pieces. Each item is crafted and inspected for purity and quality before shipment.

We are not responsible for lost or stolen packages once marked as delivered. 

We recommend using a secure delivery address and tracking options at checkout